If your forgot your password:
Please follow the steps here for account recovery.
If you forgot your username:
Please submit a request here or use the "Submit a Request" button on the main help centre page with the following selfie picture:
- A NEW photo of yourself holding up government issued photo ID (no-health cards),
- the first 5 digits of your Coinsquare account ID (or the word "Coinsquare")
- today's date
When filling out the request form please select Category: Account Management.