You can unblock your IP by clicking on the ‘Forgot Password’ link on the sign in page and completing the Captcha.

If you cannot access the Captcha to self-unblock your IP, please submit a ticket here and select the Category: Account Management. The "Submit a Request" icon on the front page of our help centre can also be used to direct to the same form.  In the request, you must include the IP address you wish to unblock.

Please note that if you are using the Coinsquare Classic site, it is no longer supported. Please ensure that you use moving forward to avoid this issue. 

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  • If you cannot self-block yourself, just copy your IP address from and submit a ticket including your IP address to get it unblocked by the coinsquare staff.

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