In the event that an Account Closure is desired, please submit a request using our request form with Category: Account Management

Before you close your account please ensure you've cancelled any outstanding limit orders and withdraw your funds.

We're sad to see you go and wish you'd reconsider. If you do decide to finalize your account closure, please help us improve our platform by including any reasons for leaving. We take these inquiries seriously and will look into the issues surrounding your experience on our platform.


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