What happens your funds?
- When the withdrawal fails because of incorrect banking information, your funds will bounce back to Coinsquare.
- Our Funding Team will then credit the funds back to your Coinsquare account.
- Please note, the bounce back of funds can take up to 5 days. You will receive an automated email to notify you the funds are back in your Coinsquare account.
Recommended next steps?
- Please edit/delete your banking details so this doesn't happen again.
- Re-submit a withdrawal request with the correct banking details. Please note, direct deposit withdrawals can take up to 9 days to reach your bank account.
You entered the wrong information, 5 days have passed and the funds are still not back in your Coinsquare account?
- Please send a Support Ticket to firstname.lastname@example.org