Please note that XRP deposits work slightly different than other digital currency deposits. Please ensure that you follow the instructions below carefully.
- Log into your Coinsquare account
- Navigate to the 'Fund' page
- Select 'XRP' as your currency
- Click 'Get Address'
- Copy the Address and XRP Tag that is provided.
Once you have both your XRP deposit Address and Tag, you may use them as the 'To' Address and Tag when you are transferring XRP from an external wallet or another exchange. You may also provide your Address and Tag to someone who will be depositing XRP to your Coinsquare account.
Please note that you MUST enter the XRP Tag along with the deposit Address, as this is unique to your account. Entering the wrong Tag will result in lost funds.
If you have sent XRP to your Coinsquare account using an incorrect Tag, please submit a ticket to our Support Team here. In your ticket, please include the address funds were sent from, the transaction hash/ID, and a screenshot of the transaction from the originating source.