Please note that XLM deposits work differently than other digital currency deposits. Please ensure that you follow the instructions below carefully.
To fund your account with XLM:
- Log into your Coinsquare account
- Navigate to the 'Fund' page
- Select XLM as your currency
- Click 'Get Address'
- Copy the Address and XLM Memo that is provided. You will be required to use both the Address and Memo to send funds to your Coinsquare account.
Once you have both your XLM deposit Address and Memo, you may use them as the 'To' Address and Memo when you are transferring XLM from an external wallet or another exchange. You may also provide your Address and Memo to someone who will be sending XLM to your Coinsquare account.
Please note that you MUST enter the XLM Memo along with the deposit Address, as this is unique to your account. Failure to enter the XLM Memo will result in lost funds.
Withdrawal minimum: 1 XLM
Withdrawal fee: 0.5 XLM
If you have sent XLM to your Coinsquare account without using the specified Memo, please submit a ticket to our Support Team here. In your ticket, please include the address funds were sent from, the transaction hash/ID, and a screenshot of the transaction from the originating source.