The following article pertains to all users who have registered a Coinsquare account prior to February 28. 2019.
From June 12, 2019, Coinsquare has decided to decommission old BTC, LTC, BCH (BAB), BSV, DASH, and DOGE deposit addresses.
Please log in to your Coinsquare account and, if you have not done so already, begin using your new deposit addresses immediately.
Any BTC, LTC, BCH (BAB), BSV, DASH, and DOGE transactions sent to your old wallet address will NOT be lost, but it will take significant work for Coinsquare to retrieve and credit the funds to your account. The timeline for this work will be provided on a case by case basis, and no committed timeline will be guaranteed.
In order to prevent this from happening again, please ensure that you update all deposit addresses and stop sending funds to your old deposit addresses.
If you have had any issues with a recent BTC, LTC, BCH (BAB), BSV, DASH, and DOGE funding transaction, please reach out to our Support Team. We are happy to assist you and will request additional information from you to validate your deposit to your old address.
Deposits made to any old BTC, LTC, BCH (BAB), BSV, DASH, and DOGE addresses after June 27, 2019 will incur a fee to retrieve funds. It is very important you take action to stop sending to your old address.